Support

Email us — anyone

Write to support@auditbull.com and we'll get back to you. Please include: your organization name, what you were doing, what you expected, what happened instead, and a screenshot if you have one. For privacy questions or requests, use privacy@auditbull.com.

Customers — in the product

If your organization uses AuditBull, the fastest path for day-to-day help is in the product itself: message the AuditBull bot in Microsoft Teams (type help to see what it can do), or ask your workspace administrator — most access and setup questions are resolved there.

New to AuditBull?

Request access from the sign-in page — we review every request and reach out to set up your workspace.

Service health is published at auditbull.com/status.

Frequently asked questions

What is AuditBull?

A Governance, Risk & Compliance platform that runs your risk program where your people already work: reviews, attestations, and surveys arrive as Microsoft Teams cards and are completed in place, while administrators run the full program — registers, committees, vendors, dashboards — in the web app at app.auditbull.com.

How do I get access?

Access is provisioned, not self-serve. Use Request access on the sign-in page — we review every request and set up your workspace, then invite your first administrator. If your organization already uses AuditBull, ask your workspace admin to invite you; invited users are linked automatically on their next sign-in.

What does it cost?

The Foundation tier is free forever. Pro is $999/month billed annually ($11,988/year), or $1,500 month-to-month. Enterprise is $2,500/month billed annually ($30,000/year), or $3,500 month-to-month. Flat pricing, no per-seat fees. Upgrades are self-serve in the app (payment is processed by Stripe), and license keys from AuditBull or an authorized partner are also supported.

Do I need Microsoft Teams?

No — the web app works standalone, and you can sign in with a Microsoft work account, Google, or email. Teams is where AuditBull shines, though: the bot delivers your compliance work as actionable cards in chat.

Where is my data stored?

On Microsoft Azure in the United States (US-East region) only. We don't offer EU or APAC data residency at launch. See the Privacy Policy for the full picture.

How is my data protected?

Per-tenant isolation enforced at the database with Row-Level Security, encryption in transit (TLS 1.2+) and at rest, secrets in Azure Key Vault, an append-only audit trail, and no customer passwords stored — authentication is delegated to Microsoft Entra ID and Clerk. The full picture is at auditbull.com/security.

How do I delete my data?

Submit a verified request in-platform. We revoke access and delete your tenant data from live systems within 90 days; encrypted backups expire on a rolling schedule within 35 days after that. Audit-trail records are pseudonymized rather than deleted, preserving the integrity of your compliance history. Details in the Privacy Policy.

Can I export my data?

You can export your audit log as CSV in-product at any time. Broader data-portability exports are available on request with our assistance.